The Fine Print

Late Fees/ Cancellations

Please read this policy before booking any appointments.  We, at Serendipity, greatly value our Providers and staff's time. We expect the same from any person who books an appointment with them; to observe said expectations, the following policies are in place.

 

For all appointments, a 24 hour notice is required to cancel/ reschedule your appointment. Should you fail to cancel/ reschedule your appointment at least 24 hours before your appointment, you will forfeit your booking deposit, if any, and a late cancellation fee of $50 will be assessed. You will have to pay another non-refundable deposit to book another date.

 

Should you no call/no show, you will not only forfeit your booking deposit but also will be required to pay the full balance of your missed appointment cost before you can re-book with us. In order to re-book another deposit must be paid which will go toward the treatment's cost.

 

If you are over 15 minutes late to any appointment, you will be asked to reschedule, therefore you will forfeit your deposit and be required to pay a $50 late cancellation fee.

 

By booking your appointment with Serendipity Wellness Group, LLC, you acknowledge that you have read, understand and agree to the Cancellation Policy

Deposits / Holding Your Card

Some appointments may require a credit card on file in order to book. A deposit may also be deducted depending on appointment type. Your card will not be charged unless authorized or assumed authorization under our booking and deposit policies.

Appointment types requiring a deposit are as follows:

PDO Threads

Deposit Amount: $200

IV Hydration

Deposit Amount: $50

Opus Plasma Treatments

Deposit Amount: $250

Eyelash
Extensions

Deposit Amount: $35

Permanent Makeup

Deposit Amount: $100

Filler

Deposit Amount: $100