Please read this policy before booking any appointments.  We, at Serendipity, greatly value our Providers and staff's time. We expect the same from any person who books an appointment with them; to observe said expectations, the following policies are in place.

 

For all appointments, a 24 hour notice is required to cancel/ reschedule your appointment. Should you fail to cancel/ reschedule your appointment at least 24 hours before your appointment, you will forfeit your booking deposit, if any, and a late cancellation fee of $50 will be assessed. You will have to pay another non-refundable deposit to book another date.

 

Should you no call/no show, you will not only forfeit your booking deposit but also will be required to pay the full balance of your missed appointment cost before you can re-book with us. In order to re-book another deposit must be paid which will go toward the treatment's cost.

 

If you are over 15 minutes late to any appointment, you will be asked to reschedule, therefore you will forfeit your deposit and be required to pay a $50 late cancellation fee.

 

By booking your appointment with Serendipity Wellness Group, LLC, you acknowledge that you have read, understand and agree to the Cancellation Policy